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Delivery Terms

Written by Ricky Pearl

Acceptance of Orders: All orders submitted trough our website are confirmed by e-mail, fax or post after submission, no order should be deemed to be accepted with out this confirmation. All orders are fulfilled subject to these terms and conditions. It might not be possible for us to accept orders for certain items for delivery to certain countries.

Currency: Prices quoted are in South African Rands or in any other currency on request, all payments are to be made in South African Rands.

VAT 14% is charged on all good.

Shipping/Carriage: total shopping cart value during checkout process includes delivery to the front door of your house or building to most addresses within South Africa(cost only added on in the last step of the check out process) ,deliveries are normally made within 1-4 weeks. Please note that additional services such as evening or weekend delivery,deliveries outside South Africa or when special delivery services are requested, additional charges to cover these costs will apply. Please contact us for details and costs by Telephone +2711 6841513 or email us on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Due to the escalating petrol price delivery charges may vary from time to time.

Damage in Transit: After leaving the factory all goods are insured by our forwarder against damage, if you do receive damaged goods, please retain all relevant documentation so that an insurance claim can be made against the forwarders insurers. If you receive a battered parcel, note the fact on the delivery note, even before you open the package to examine the contents. If you are unable to open and inspect a package in the presence of the forwarder, make sure that you sign for it as "Unable to inspect goods on delivery" or similar to warn the forwarder that a claim may be forthcoming, for goods with a value over R7000.00 we require that any damages are noted on the delivery note at the time of delivery, all other damage claims must be reported to us within 2 days of taking delivery.

Payments:
Payment may be done by the following methods: Cash, Cheque, Credit card (Visa, Master card) ,Electronic Transfers.

Warranties/Guarantees: This will differ per item

Returns and Refunds: Return policies vary depending on product. We accept returns within seven days after you have taken delivery. Goods returned must be in its original packing and in an unused condition; they will be returned at customer's expense to the original point of dispatch, on request this can be arranged by us. The refund would be arranged within 30days after we have received the goods, less insurance, freight costs, and subject to inspection as to there suitability for resale.If you wish to make a return please contact us by Telephone +2711 6841513 or e-mail returns to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for a return authorisation code, returns are not accepted without this code. a 20% handeling fee may be charged

Cancellations: Any cancellation of orders must be done before the goods are delivered to the forwarder, cancellations received after that point will be refunded less freight and insurance costs. If you wish to cancel goods please contact us by
Telephone +2711 6841513 or email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Payment & Retention of Title: Under normal circumstances, goods must be paid for prior to dispatch.

Confidentiality: We undertake to exercise all reasonable precautions to keep information supplied to us by customers strictly confidential. We do never supply mailing information to third parties.

Applicable Law and Courts of Jurisdiction: All transactions undertaken through this website are governed by South African Law and any legal actions arising out of such transactions shall be subject to the South African Legal processes and under the jurisdiction of South African Courts.

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